Refund policy

Change of mind — 7 days

You may return any item within 7 days of receiving it for a refund, for any reason.

To be eligible, the item must be returned exactly as you received it:

• unworn, unwashed and unaltered
• with all original tags attached
• in its original packaging

Items that are worn, washed, damaged or missing tags will not be accepted and will be sent back to you.

How to return

1. Message us through our contact form within 7 days of delivery with your order number and the item(s) you're returning.
2. We'll reply with return instructions.
3. Send the item back. For change-of-mind returns, return shipping is at your cost.

Refunds

Once we've received and inspected your return, we'll refund you to your original payment method within 30 days of receiving the item — usually much sooner.

Faulty, damaged or incorrect items

If your item arrives faulty, damaged or different from what you ordered, contact us within 6 months of delivery. We'll repair, replace or refund it — your choice — in line with the Consumer Protection Act, and we'll cover the return shipping.

Cancellations

You can cancel an order before it has been dispatched for a full refund. If an item becomes unavailable from our supplier after you've ordered, we'll let you know and refund you in full.