Shipping & Delivery
Shipping & Delivery
Every order is packed with the same care we apply to our curation. Your piece will arrive as described.
Packaging
All items are wrapped in acid-free tissue, placed in a protective dust bag where applicable, and packed in a rigid outer box. Pre-shipment photographs are taken and shared with you before dispatch.
Dispatch Timeline
Orders are dispatched within 1-2 business days of payment clearance. You will receive a tracking reference via WhatsApp the moment your parcel is collected.
Shipping by Region
| Region | Service | Estimated Transit |
|---|---|---|
| South Africa | Courier Guy / DHL | 1-3 business days |
| Africa | DHL Express / Aramex | 3-5 business days |
| Europe | DHL Express | 2-4 business days |
| USA & Canada | DHL Express / FedEx | 3-5 business days |
| Middle East | Aramex / DHL Express | 3-5 business days |
| Rest of World | DHL Express | 4-7 business days |
Precise shipping costs are confirmed at the enquiry stage based on item dimensions, weight, and destination.
Insurance
All shipments are fully insured for their declared value. In the unlikely event of loss or damage in transit, we will manage the claim process on your behalf.
Signature on Delivery
All orders require a signature on delivery. Please ensure someone is available to receive the parcel.